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Q253210: XCLN: Error Message: Properties for This Information Service…

Article: Q253210
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000,98
Operating System(s): 
Keyword(s): exc55
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 2000 
- Microsoft Outlook 98 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you are trying to import a set of personal folders (.pst file) into
Microsoft Outlook, you may receive the following error message:

  Properties for this information service must be configured prior to use.

This error message is followed another, which states:

  File access is denied. You do not have the permissions required to access the
  file "filename.pst".

CAUSE
=====

The .pst file that you are trying to import has been marked as read-only.

RESOLUTION
==========

To resolve this error, remove the read-only attribute from the personal folders
file.

MORE INFORMATION
================

For additional information about Personal Folders and read-only volumes, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q178756 XCLN: Read-Write Access Required to Open .PST and PAB Files

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbOutlookSearch kbOutlook2000Search kbOutlook98Search kbZNotKeyword3
Version           : WINDOWS:2000,98
Issue type        : kbprb

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