KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q252878: XCLN: Schedule+ Err Mssg: The File Req32.cfg Could Not Be Opened

Article: Q252878
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.0,7.0a,7.5
Operating System(s): 
Keyword(s): 
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Schedule+, versions 7.0, 7.0a, 7.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start a stand-alone version of Schedule+ and Microsoft Outlook is not
running or has not been installed, you may receive the following error message:

  The file <drive>:\<OS>\Forms\Configs\Req32.cfg could not be
  opened.

The Configs folder exists on the computer, but the Req32.cfg file is located in a
different folder.

WORKAROUND
==========

To work around this problem:

1. Copy the entire contents of the Schedule folder, normally found in the
  <drive>:\MSOffice folder, to the
  <drive>:\<OS>\Forms\Configs folder, where <drive> is the
  hard disk drive that contains the folders, and <OS> is the type of
  operating system that the computer is running.

2. Restart the computer.

3. Restart Schedule+.

MORE INFORMATION
================

Another workaround for the error message in the "Symptoms" section of this
article is available, but to use that workaround you must install Microsoft
Exchange Client and Schedule+ version 7.5 simultaneously from a Microsoft
Exchange Server version 5.0 CD-ROM. For additional information about that
workaround, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q195205 Outlook/Schedule+ Error req32.cfg could not be opened

The workaround in that article is only accurate if you have installed Schedule+
from the Exchange Server 5.0 CD-ROM; it is not accurate if you installed the
stand-alone version of Schedule+.

Additional query words: Sched+ startup

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbSchedule700a kbSchedule750
Version           : WINDOWS:7.0,7.0a,7.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.