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Q251382: PPTP Connection Does Not Transfer Any Data over the Connection

Article: Q251382
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

After you connect to a PPTP server, you may not be able to transfer any data
over the connection.

CAUSE
=====

This issue can occur if all of the following statements are true:

- The PPTP server is running Windows NT 4.0 Service Pack 5 or later.
- The PPTP client is running Windows NT 4.0 Service Pack 4 or earlier.
- The client password includes the German "Paragraph" sign (ANSI 167), also
  referenced as "Section Sign" symbol.
- You are forcing data encryption over the connection.

RESOLUTION
==========

To resolve this issue, upgrade the client computer to use Microsoft Windows NT
4.0 Service Pack 5 or later.

To work around this issue, change the password. Do not use the German "Paragraph"
sign in your password.

STATUS
======

Microsoft is researching this problem and will post more information here in the
Microsoft Knowledge Base when it becomes available.

Additional query words: encryption PPTP

======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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