KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q251360: XFOR: No cc:Mail 8.5 Import and Export w. Connector for cc:Mail

Article: Q251360
Product(s): Microsoft Exchange
Version(s): winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3
Last Modified: 11-JUN-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
-------------------------------------------------------------------------------


IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

The Microsoft Exchange Connector for Lotus cc:Mail may not synchronize properly
with Lotus cc:Mail Release 8.5.

CAUSE
=====

This problem can occur because the Connector for cc:Mail does not support the
new versions of the Import32.exe and Export32.exe programs that are included
with cc:Mail Release 8.5.

WORKAROUND
==========

To work around this problem, change following registry entries (this registry
change has been tested with limited language platforms):

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

1. Start Registry Editor (Regedt32.exe).

2. Locate the Import value under the following key in the registry:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC\Parameters

3. On the Edit menu, click REG_SZ, type "Import32.exe" (without the quotation
  marks), and then click OK.

4. Locate the Export value under the following key in the registry:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC\Parameters

5. On the Edit menu, click REG_SZ, type "Export32.exe" (without the quotation
  marks), and then click OK.

6. Locate the "cc:Mail Admin file path" value under the following key in the
  registry:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeCCMC\Parameters

7. On the Edit menu, click REG_SZ, type the path to Import32.exe, Export32.exe,
  Impexp.ri, and the dynamic-link libraries (DLLs) (not the path the Exchange
  Server Administrator program), and then click OK.

8. Quit Registry Editor.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.