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Q250889: Multiprocessor System Hangs while running Norton Utilities 2.0

Article: Q250889
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbenv
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

When you are using your multiprocessor Windows NT 4.0-based computer, it may
stop responding (hang) with your system resources locked by the Symevent.sys
filter driver.

CAUSE
=====

This issue can occur if you are running Symantec Norton Utilities version 2.0
(Unerase.exe). The Symevent.sys filter driver is part of this program.

RESOLUTION
==========

To resolve this issue, contact Symantec to inquire about the availability of a
fix for this issue.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words:

======================================================================
Keywords          : kb3rdparty kbenv 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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