KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q250485: PRB: Setupmgx.dll Could Not Be Loaded or Corrupt Err Msg

Article: Q250485
Product(s): Microsoft Windows NT
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbsetup kbOSWin2000 kbDSupport
Last Modified: 24-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 2000 Advanced Server 
- Microsoft Windows 2000 Server 
- Microsoft Windows 2000 Professional 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you open the Support\tools\Deploy.cab folder and click Setupmgr.exe [as is
stated in the OEM Preinstalation Kit (OPK) User's Guide] a "Browse For Folder"
screen is displayed. You can use this screen to save the Setupmgr.exe file in
any folder that you select on the hard disk.

However, when you save the Setupmgr.exe file in any folder and then click the
file to run Setup Manager Wizard, the following error message is displayed:

  The file <drive letter>\<folder_name>\SETUPMGX.DLL could not be
  loaded or corrupt.The Setup Manager cannot continue.

CAUSE
=====

The Setupmgx.dll file is missing.

RESOLUTION
==========

To resolve the problem:

1. Open the Support\tools\Deploy.cab folder.

2. On the Edit menu in the Explorer window, click Select All.

3. Right-click any of the files in the Support\tools\Deploy.cab folder, and
  click Extract.

4. The "Browse For Folder" screen is displayed. Click the folder on your local
  hard disk in which you want to save the files.

If you click the Setupmgr.exe file, you do not receive the error message shown in
the "Summary" section.

MORE INFORMATION
================

For more information on OEM Preinstallation Kit (OPK) Tools, please refer to the
OPK User's Guide

  http://oem.microsoft.com/general/techsupp/Win2000_opk.asp

Additional query words:

======================================================================
Keywords          : kbsetup kbOSWin2000 kbDSupport 
Technology        : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch
Version           : WINDOWS:
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.