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Q250436: XCLN: Schedule Plus Does Not Open Outlook Calendar Across Domain

Article: Q250436
Product(s): Microsoft Schedule+ for Windows
Version(s): WINDOWS:7.0,7.0a,7.5
Operating System(s): 
Keyword(s): 
Last Modified: 03-FEB-2000

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The information in this article applies to:

- Microsoft Schedule+, versions 7.0, 7.0a, 7.5 
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SYMPTOMS
========

When you use Microsoft Schedule+ with the Microsoft Outlook viewer
(Msoutl32.dll) installed to view Outlook calendars, Schedule+ cannot open the
calendar of a user who is in a different site in an untrusted resource domain.
Both resource domains trust the same Microsoft Windows NT master account domain.
In other situations (for example, if you use Schedule+ to view Schedule+
calendars, Outlook to view Outlook calendars, and Outlook to view Schedule+
calendars across the resource domains) you can view the calendars as expected.

One of the following error messages may be displayed:

  The Schedule file could not be opened. An unknown error occurred.

  - or -

  The schedule file could not be opened. The file could not be found.

WORKAROUND
==========

Replicate the Schedule+ Free/Busy folder from the site that you want to see to
the site where the Schedule+ user is located.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbSchedule700a kbSchedule750
Version           : WINDOWS:7.0,7.0a,7.5
Issue type        : kbprb

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