Q249973: MS00-005: Default RTF File Viewer Interrupts Normal Program Proc
Article: Q249973
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s):
Keyword(s): kbtool kbSecurity kbWinNT400PreSP7Fix kbgraphxlinkcritical KbSECBulletin
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation version 4.0
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Server, Enterprise Edition version 4.0
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98
- Microsoft Windows 95
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SYMPTOMS
========
When you are using a program that calls the default viewer for a Rich Text
Format (RTF) file that contains an especially malformed control word in the file
header, the program may not work properly or may generate a general protection
(GP) fault.
RESOLUTION
==========
A supported fix that corrects this problem is now available from Microsoft, but
it has not been fully regression tested and should be applied only to systems
experiencing this specific problem.
Windows 95, Windows 98, Windows 98 Second Edition
-------------------------------------------------
The following files are available for download from the Microsoft Download
Center:
DownloadDownload 249973usa5.exe for Windows 95 and Windows 95 OSR 2.5 now
(http://www.microsoft.com/windows95/downloads/contents/WUCritical/rtfcontrol/Default.asp)
DownloadDownload 249973usa8.exe for Windows 98 and Windows 98 Second Edition
now
(http://www.microsoft.com/windows98/downloads/contents/WUCritical/rtfcontrol/Default.asp)
The English-language version of this fix should have the following file
attributes or later:
For Windows 95:
Date Version Size File name
-------------------------------------------------
12/13/99 5.0.1461.82 203,024 Riched32.dll
11-30-99 1.0325.2180.1 315,152 Usp10.DLL
11-23-99 5.0.153.0 286,208 Riched20.dll
-or-
12-14-99 5.30.23.1200 431,376 Riched20.dll
For Windows 98:
Date Version File name Platform
-------------------------------------------------
12/13/99 5.0.1461.82 203,024 Riched32.dll
11/30/99 1.0325.2180.1 315,152 Usp10.dll
11/23/99 5.0.153.0 286,208 Riched20.dll
-or-
12-14-99 5.30.23.1200 431,376 Riched20.dll
For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. After it is posted, the file is housed on
secure servers that prevent any unauthorized changes to the file.
Windows NT 4.0, Windows NT 4.0 Enterprise Edition
-------------------------------------------------
To resolve this problem, obtain the individual package referenced below or obtain
the Windows NT 4.0 Security Rollup Package. For additional information on the
SRP, click the article number below to view the article in the Microsoft
Knowledge Base:
Q299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
The following files are available for download from the Microsoft Download
Center:
DownloadDownload Q249973i.exe for Intel-based computers now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=17510)
DownloadDownload Q249973a.exe for Alpha-based computers now
(http://www.microsoft.com/Downloads/Release.asp?ReleaseID=17511)
The English-language version of this fix should have the following file
attributes or later:
Date Time Size File name Platform
-------------------------------------------------------------
12/23/99 3:52pm 173,328 Riched32.dll x86
12/23/99 12:49pm 268,560 Riched20.dll x86
12/23/99 3:52pm 282,896 Riched32.dll Alpha
12/23/99 12:50pm 482,576 Riched20.dll Alpha
For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. After it is posted, the file is housed on
secure servers that prevent any unauthorized changes to the file.
Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------
To resolve this problem, obtain the Windows NT Server 4.0, Terminal Server
Edition, Security Rollup Package (SRP). For additional information about the
SRP, click the article number below to view the article in the Microsoft
Knowledge Base:
Q317636 Windows NT Server 4.0, Terminal Server Edition, Security Rollup
Package
STATUS
======
Windows 95, Windows 98, Windows 98 Second Edition, Windows NT 4.0, Windows NT 4.0 Enterprise Edition
----------------------------------------------------------------------------------------------------
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------
Microsoft has confirmed that this problem could result in some degree of security
vulnerability in Windows NT Server 4.0, Terminal Server Edition.
MORE INFORMATION
================
If you reinstall or upgrade Microsoft Office, you need to reinstall this
hotfix.
For related information about this problem, please visit the following Microsoft
Web site:
http://www.microsoft.com/security/bulletins/ms00-005.asp
For additional security-related information about Microsoft products, please
visit the following Microsoft Web site:
http://www.microsoft.com/security/
For additional information about Windows 95 hotfixes, click the article number
below to view the article in the Microsoft Knowledge Base:
Q161020 Implementing Windows 95 Updates
For additional information about Windows 98 and Windows 98 Second Edition
hotfixes, click the article number below to view the article in the Microsoft
Knowledge Base:
Q206071 General Information on Windows 98 and SE Hotfixes
Additional query words: security_patch kbTSESRP
======================================================================
Keywords : kbtool kbSecurity kbWinNT400PreSP7Fix kbgraphxlinkcritical KbSECBulletin
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3 kbWin98 kbWin98SE
Version : :4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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