KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q249798: IBM MQSeries TCP/IP Channels Do Not Start After Applying SP6

Article: Q249798
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP6
Operating System(s): 
Keyword(s): kbenv kberrmsg
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP6 
- Microsoft Windows NT Workstation version 4.0 SP6 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install Service Pack 6 (SP6) on Windows NT 4.0, IBM MQSeries
TCP/IP-type channels no longer start. The following error message is listed in
the Application log in Event Viewer:

  Event ID: 9213
  Source: MQSeries
  Type: Error
  Description:

  A communications error for TCP/IP occurred.

  An unexpected error occurred in communications.

  The return code from the TCP/IP (setsockopt(SO_KEEPALIVE)) call was 10055
  (X'2747'). Record these values and tell the systems administrator.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

This problem was first corrected in Windows NT 4.0 Service Pack 6a.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 Service Pack 6.

MORE INFORMATION
================

For additional information, visit the following Microsoft Web site:

  http://www.microsoft.com/ntserver/nts/downloads/recommended/sp6

Additional query words:

======================================================================
Keywords          : kbenv kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search kbWinNTW400sp6
Version           : winnt:4.0 SP6
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.