KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q249719: Error Message: 8447: Internet Server Error

Article: Q249719
Product(s): Internet Information Server
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 15-MAR-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Server 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run ASP pages using a Microsoft Remote Data Service (RDS) connection to
a database, the following error message may appear in the browser:

  8447: Internet Server Error

The same error message appears if you run the Adctest.asp sample file.

CAUSE
=====

This error message may be caused by one of the following:

- The virtual directory for RDS in the Default Web Site has been removed.

-OR-

- RDS was not installed properly.

WORKAROUND
==========

If the physical files for RDS still exist and only the virtual directory for RDS
was accidentally removed, use the following steps to restore the RDS virtual
directory:

1. Re-create the virtual directory named MSADC in the Default Web Site using the
  wizard. Map this virtual directory to <drive letter>:\Program
  Files\Common Files\System\Msadc. Enable Read and Execute (including Script)
  permissions.

2. Right-click the virtual directory that you just created, and the select
  Properties. On the Virtual Directory tab, select Application Settings, and
  then click the Remove to delete any name in the Name box and point the
  application starting point to the Default Web Site. The Create button will
  now be available.

3. Stop and start the Default Web Site.

4. In Windows NT Explorer, check the physical file and folder permissions for
  Program Files\Common Files\System\Msadc. The minimum permissions should be
  Everyone: READ.

5. Test ASP with RDS. You can use the Adctest.asp sample file included with the
  IIS in the <drive letter>:\Program Files\Common
  Files\System\Msadc\Samples directory.

If RDS is not installed correctly or the physical files in the Program
Files\Common Files\System\Msadc directory are corrupted, RDS can be installed
independently. For information on RDS, please see the following Web page:

  http://www.microsoft.com/data/ado/rds/

The version included with the Windows NT Option Pack (NTOP) is Microsoft Data
Access Components (MDAC) version 1.5 with RDS version 1.5. Because RDS is part
of MDAC, it is recommended that you upgrade MDAC if RDS needs to be
reinstalled.

For the latest information on MDAC, please see the following Web site:

  http://www.microsoft.com/data

MORE INFORMATION
================

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q184606 HOWTO: Use RDS From an IIS 4.0 Virtual Server

Also, see the Readme.txt file in the Program Files\Common Files\System\Msadc
directory on the IIS computer.

Additional query words: IIS4, RDS, ADCTEST, MDAC

======================================================================
Keywords          :  
Technology        : kbiisSearch kbiis400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.