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Q249650: Error Message While Installing Year 2000 Resource CD-ROM

Article: Q249650
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kberrmsg kbsetup win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you attempt to install the Microsoft Windows 95 Year 2000 Update from the
Microsoft Year 2000 Resource CD-ROM, you may receive the following error
message:

  An error has occurred copying command.w95.

  Ensure that the location specified below is correct, or change it and insert
  '(Unknown)' in the device you specify.

  Copy files from:
  C:\WINDOWS\TEMP\IXP000.TMP

If you click Details, you receive the following error message:

  The following error occurred: "The directory name is invalid."(error #267).

  Source File: C:\WINDOWS\TEMP\IXP000.TMP\COMMAND.W95
  Destination file: C:\WINDOWS\OPTIONS\CABS\COMMAND.COM

If you click OK, the messages are repeated. If you click Cancel, Setup continues.

CAUSE
=====

This error message can occur if the C:\Windows\Options folder contains a file
named Cabs.

RESOLUTION
==========

To resolve this issue:

1. Rename the Cabs file in the C:\Windows\Options folder to "Cab".

  For information about how to rename files, click Start, click Help, click the
  Index tab, type "renaming" (without the quotation marks), and then
  double-click the Renaming Files topic.

2. Create a new folder named Cabs in the C:\Windows\Options folder.

  For information about how to create a new folder, click Start, click Help,
  click the Index tab, type "create" (without the quotation marks), and then
  double-click the "Creating a Folder" topic.

3. Reinstall the Windows 95 Year 2000 Update.

Additional query words:

======================================================================
Keywords          : kberrmsg kbsetup win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Issue type        : kbprb

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