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Q249240: Soccer 2000 Err Msg: Does Not Support This Resolution Mode…

Article: Q249240
Product(s): Microsoft Home Games
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kberrmsg kbimu msgame
Last Modified: 12-NOV-2001

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The information in this article applies to:

- Microsoft International Soccer 2000, version 1.0 
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SYMPTOMS
========

When you attempt to start Microsoft International Soccer 2000, you may receive
the following error message:

  Soccer 2000 does not support this resolution mode on this graphics card. Try
  a lower resolution mode.

CAUSE
=====

This behavior can occur if the video adapter installed in your computer does not
meet the minimum system requirements for running International Soccer 2000.

To run International Soccer 2000, a PCI video adapter with at least two megabytes
(MB) of video memory is required.

RESOLUTION
==========

Verify that the video adapter installed in your computer meets or exceeds the
minimum requirements for running International Soccer 2000:

1. Click Start, and then click Run.

2. In the Open box, type "dxdiag" (without the quotation marks).

3. Click OK.

4. Click the Display tab.

5. Under Device, check the amount of memory listed next to Approx. Total
  Memory.

  NOTE: If a video accelerator card is installed in your computer, a Display 1
  and a Display 2 tab are available. Click either tab to check the approximate
  total memory.

If the approximate total memory is more than two MB, and the issue continues to
occur, contact the manufacturer of your video adapter to help determine how to
best resolve this issue.


MORE INFORMATION
================

If you want to return Microsoft International Soccer 2000, please contact the
software vendor where you purchased the product or telephone Microsoft Customer
Service at (800) 426-9400.

International Soccer 2000 is covered by a 30-day money back guarantee.

If you are outside the United States, contact the Microsoft subsidiary for your
area. To locate your subsidiary, visit the Microsoft World Wide Offices Web site
at the following address:

  http://www.microsoft.com/worldwide/default.htm

Additional query words: 1.00 msgame is2k sysreqs requires

======================================================================
Keywords          : kb3rdparty kbdisplay kberrmsg kbimu msgame 
Technology        : _IKkbbogus kbGamesSearch kbIntlSoccer2000
Version           : WINDOWS:1.0
Issue type        : kbprb

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