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Q249111: XFOR: Exchange Connector for Lotus cc:Mail Not Supporting Korean

Article: Q249111
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you use the following scenario, when you send e-mail messages in either
direction, the messages are garbled:

  Korean Microsoft Outlook and Korean operating system --- U.S. Exchange Server
  and U.S. Microsoft Windows NT Server (Connector for cc:Mail) --- Korean
  cc:Mail post office --- U.S. cc:Mail client and Korean operating system

CAUSE
=====

This issue can occur because the Microsoft Exchange Connector for Lotus cc:Mail
does not support the Korean language.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server version 5.5.
This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Additional query words:

======================================================================
Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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