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Q249019: XCLN: Opening Attach. in Public Folders in Exchange Client 5.0

Article: Q249019
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 25-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, version 5.0 
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SYMPTOMS
========

When you use Exchange Client 5.0 with Microsoft Word Mail set as your default
e-mail editor, if messages in a public folder have been copied or dragged from
another folder and you only have Author permission (read-only) on the folder in
which the messages are located, you may not be able to open attachments in those
messages.

CAUSE
=====

This issue can occur because when you have only Author permission on a public
folder, all messages in that folder, including attachments, are regarded as
read-only. When Word Mail is set as your default e-mail editor and you attempt
to open a message in a public folder where you only have Author access, the
Exchange Client passes a flag to Word that signals that the file should be
opened in protected mode. When Word opens files in protected mode, in-line
objects cannot be edited. This behavior is by design.

WORKAROUND
==========

To work around this issue, use one of the following five methods:

- Use floating objects for the attachments instead of in-line attachments.

- Use Outlook; Outlook ignores the instructions to open the document in protect
  mode and assigns read-only permission based on the file system.

- Select the attachment, copy it, and then paste it to a folder on the local
  hard disk.

- On the File menu, click Save As to save a copy of the attachment locally.

- Post the message to the folder, rather than dragging the message from another
  folder.

Additional query words: wordmail

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Keywords          :  
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange500Win95
Version           : WINDOWS:5.0
Issue type        : kbprb

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