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Q248880: SMS:SMSCliToknAcct& Accesses Network on Computer w/ Auddrive.sys

Article: Q248880
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s): 
Keyword(s): kbinterop kbClient kbConfig kbSecurity kbsms200 kbsms200bug kbsms200sp2fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1 
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SYMPTOMS
========

Systems Management Server (SMS) 2.0 Service Pack 1 (SP1) Windows NT clients may
experience "SMSCliToknAcct&" account lockout issues with the installation of
certain audio drivers. Disabling the audio driver and restarting the computer
may resolve the problem.

CAUSE
=====

These problems can be caused by the SMSCliToknAcct& account being used in
the background by a client component such as the Hardware Inventory Agent when
the audio driver initializes or needs to perform a function. Some audio drivers
are designed to use the currently active account which will usually be the
"logged on user" account.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

WORKAROUND
==========

To work around this problem, use any of the following methods:

Remove the Audio Driver
-----------------------

This will remove Auddrive.sys from the computer.

1. On the Devices tab of the Multimedia applet in Control Panel, expand Audio
  Devices.

2. Select AUDDRIVE, and then click the Remove button at the bottom of the
  Multimedia Properties window.

Disable the Audio Driver
------------------------

This will remove Auddrive.sys and its supporting DLL. A restart is required after
the removal.

1. In the Devices applet, select AUDDRIVE, and then click the Startup button.

2. On the Devices screen, select Disabled as the Startup Type.

Use USER PATH Environment Variable
----------------------------------

Place the network paths in the USER PATH environment variable rather than the
SYSTEM PATH environment variable.

1. Right-click My Computer, and then click Properties (or double-click the
  System applet in Control Panel).

2. Click the Environment tab. In the upper box, labeled Systems Variables, find
  any UNC paths (\\servername\share), and move them to the lower box marked
  "User Variables for Administrator".

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.


Additional query words: prodsms wav audio driver smsclitokacct HINV32 HINV

======================================================================
Keywords          : kbinterop kbClient kbConfig kbSecurity kbsms200 kbsms200bug kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1
Version           : winnt:2.0,2.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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