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Q248823: "Connection Failed" Attempting to Use Remote SMS Admin Console

Article: Q248823
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsms200
Last Modified: 04-MAR-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you attempt to use a remote Microsoft Windows NT 4.0-based server or
workstation as an Administrator console to manage a Systems Management Server
(SMS) site without the distributed version of Component Object Model (COM)
enabled on the computer, the following error message occurs when you attempt to
connect:

  Connection Failed

You can identify this behavior by examining the Wbemprox.log file and searching
for the following text:

  Error loading module {F7CE2E13-8C90-11D1-9E7B-00C04FC324A8}, return code is
  0x80070005(Fri Dec 17 14:21:41 1999) :
  ConnectViaDCOM, CoCreateInstanceEx resulted in hr = 0x80070005(Fri Dec 17
  14:21:41 1999) :

CAUSE
=====

This behavior occurs if COM is disabled on the computer.

RESOLUTION
==========

To resolve this issue:

1. Start Dcomcnfg.exe in the %SystemRoot%\System32 folder.

2. If the COM components have not been registered, you receive two prompts to
  register them. Click Yes for both prompts.

3. On the Default Properties tab, verify that "Enable Distributed COM for this
  computer" is selected.

4. Click OK.

After you make this change, start the SMS Administrator console again.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: prodsms unable WBEM DCOM connection

======================================================================
Keywords          : kbenv kberrmsg kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbprb

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