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Q248818: Fighter Ace II: Computer Hangs After You Click "Fly Now"

Article: Q248818
Product(s): Microsoft Home Games
Version(s): 
Operating System(s): 
Keyword(s): kb3rdparty kbenv kbimu msgame
Last Modified: 09-NOV-2001

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The information in this article applies to:

- Microsoft Fighter Ace II 
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SYMPTOMS
========

When you attempt to play Microsoft Fighter Ace II, the computer may stop
responding (hang) after you click Fly Now. The "Loading" screen is displayed,
but the game does not start.

CAUSE
=====

This behavior can occur if the following conditions are true:

- A 3D accelerator card based on the 3Dfx Voodoo chip set is installed in your
  computer in addition to a primary video adapter.

- The 3D accelerator card is disabled in Device Manager.

RESOLUTION
==========

To resolve this issue, enable the 3D accelerator card in Device Manager:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Device Manager tab.

4. Click the PLUS SIGN (+) next to Display Adapters to expand the branch.

5. View the devices that are listed in the Display Adapters branch of Device
  Manager.

6. Click the device that appears with a red "X" through the device icon, and
  then click Properties.

7. Click to clear the "Disable in this hardware profile" check box.

8. Click OK, and then click Close.

9. Close Control Panel, and then restart the computer.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Fighter Ace version
2.0 for MSN Gaming Zone.

Additional query words: 2.00 msgame fa msngz igz chipset crash hangs freeze lock

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Keywords          : kb3rdparty kbenv kbimu msgame 
Technology        : kbGamesSearch kbMSNSearch kbFighterAceSearch kbFighterAce2
Version           : :
Issue type        : kbbug
Solution Type     : kbpending

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