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Q248722: Plus! for Kids: Cannot Log On When You Upgrade to Windows 2000

Article: Q248722
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbenv kbimu
Last Modified: 12-NOV-2001

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The information in this article applies to:

- Microsoft Plus! for Kids, version 1.0 
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SYMPTOMS
========

When you upgrade your operating system to Microsoft Windows 2000, you may be
unable to log on to your computer.

CAUSE
=====

This behavior can occur if the following conditions are true:

- Microsoft Plus! for Kids was installed on your computer before you upgraded
  to Windows 2000.

- You placed access restrictions on the .Default account in Plus! for Kids.

RESOLUTION
==========

To prevent this issue from occurring, remove all access restrictions on the
.Default user account before you upgrade to Windows 2000.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Plus! for Kids,
version 1.0.

Additional query words: 1.00 mskids kidsplus login logon win2k

======================================================================
Keywords          : kbenv kbimu 
Technology        : _IKkbbogus kbGamesSearch kbPlusKids kbPlusSearch
Version           : WINDOWS:1.0
Issue type        : kbbug
Solution Type     : kbpending

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