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Q248698: MPRSHUT.EXE - DLL Initialization Message During Shutdown

Article: Q248698
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you are shutting down Microsoft Windows NT 4.0, the following error message
may appear:

  MPRSHUT.EXE - DLL initialization hung
  Initialization of the dynamic link library c:\winnt\system32\kernel32.dll
  failed

The system then shuts down normally.

CAUSE
=====

This behavior can occur when the RSA ACE software by Security Dynamics is in
use. The ACE readme files document this error as a 'non-injurious' error.

RESOLUTION
==========

To work around this behavior, shut down the ACE software before you shut down
the computer.

MORE INFORMATION
================

For information about how to contact Security Dynamics, click the appropriate
article number below to view the article in the Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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