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Q248639: Remote Access Service Does Not Start, Errors 7023 and 7001

Article: Q248639
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you are using Remote Access Service (RAS) on a computer running Microsoft
Windows NT Server 4.0 Service Pack 3, RAS may not start and you may receive the
following event log error messages in Event Viewer:

  Event 7023: Remote Access Connection Manager service terminated with the
  following error, could not find the file specified.

  Event 7001: Remote Access Server Service depends on the RAS Connection Manager
  to start.

RESOLUTION
==========

Remove and then reinstall RAS. Reapply the latest service pack, and then restart
the computer.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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