KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q248610: Games Err Msg:"A Required DirectX file was not found"

Article: Q248610
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbenv kbinterop kbsetup igz kbimu msgame
Last Modified: 07-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bicycle Board Games Version 1.5 
- Microsoft Bicycle Card Games Version 1.0 
- Microsoft Dungeon Siege, version 1.0 
- Microsoft Fighter Ace II 
- Microsoft Train Simulator, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to play one of the Microsoft games listed above, you may receive an
error message that indicates one of the following files were not found:

  Ddraw.dll, Dinput.dll, Dsound.dll, or D3dim.dll

CAUSE
=====

This behavior can occur if the version of Microsoft DirectX required by the
game, or later, is not properly installed on the computer.

RESOLUTION
==========

If you have a newly published game, the latest version of DirectX available at
the time of publishing is included with the game. To install this version:

1. Insert the game CD into the drive. If the game has more than one CD, insert
  the first CD or CD1.

2. If the game runs automatically, cancel or exit the window.

3. Double-click My Computer, right-click the game CD icon, and then select
  Install DirectX.

If after installing DirectX you still have the missing file error or do not have
the option to install DirectX from the CD, please download and install the
latest version of Microsoft DirectX from the following Microsoft Web site:

  http://www.microsoft.com/windows/directx/downloads/default.asp

For additional information about how to obtain and install the latest version of
DirectX, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q179113 How to Download and Install DirectX

Additional query words: 2.00 faii msngz dx7 missing

======================================================================
Keywords          : kbenv kbinterop kbsetup igz kbimu msgame 
Technology        : kbHomeProdSearch kbGamesSearch kbMSNSearch _IK kbFighterAceSearch kbDungeonSiege kbFighterAce2 kbTrainSim kbBicycleCard100 kbBicycleSearch kbBicycleBoard150 kbSimSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.