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Q248353: BUG: System Boot Sits at the Blue Blank Screen for ~90 Seconds

Article: Q248353
Product(s): Microsoft Windows NT
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbKernBase kbOSWin2000 kbService kbDSupport kbGrpDSKernBase
Last Modified: 24-OCT-2000

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The information in this article applies to:

- Microsoft Windows 2000 Advanced Server 
- Microsoft Windows 2000 Server 
- Microsoft Windows 2000 Professional 
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SYMPTOMS
========

You have installed an auto-started service configured for a non-localsystem
account.
When the system is starting, the system pauses at the blank blue screen for ~90
seconds and then the logon prompt appears.

RESOLUTION
==========

Add the NWCWorkstation service as a dependency to your non-localsystem service.

STATUS
======

Microsoft has confirmed this to be a bug in the Microsoft products listed at the
beginning of this article.

MORE INFORMATION
================

Steps to Reproduce Behavior
---------------------------

1. Client Services for Netware (CSNW) is installed and the NWCWorkstation
  service isn't configured to run in a group (default for CSNW).

2. Another auto-start service is installed that runs in a non-LocalSystem
  account.

3. The Auto-start service from step 2 comes before NWCWorkstation service
  alphabetically in the registry:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Services

  or it belongs to a service load order group. (Services that belong to a load
  order group always start before a service that doesn't belong to a load order
  group.)

4. Restart the computer.

Additional query words:

======================================================================
Keywords          : kbKernBase kbOSWin2000 kbService kbDSupport kbGrpDSKernBase 
Technology        : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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