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Q248150: SMS: Package Status Inaccurate in Three-Tier Hierarchy

Article: Q248150
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s): 
Keyword(s): kbenv kbMMC kbServer kbsms200 kbsms200bug kbPackage kbsmsAdmin kbSoftwareDist kbsms200s
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1 
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SYMPTOMS
========

When you use Systems Management Server (SMS) in a three-tier hierarchy, package
status as viewed at the middle-tier site may be inaccurate for the third-level
child site.

CAUSE
=====

This behavior occurs when you create a package at the central site in a
three-tier hierarchy. When you view the package status from the middle-tier
site's Administrator console, it indicates that the package has not been
received. However, the information is correctly presented at the central site.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:

  Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.

MORE INFORMATION
================

A three-tier hierarchy is shown in the following example:

  CEN (central site)
   |
  MID (middle tier)
   |
  BOT (third tier - this is usually a secondary site)

In this situation, the package status for a package created at CEN for deployment
to site BOT is not accurate when viewed from the Administrator console at the
MID site.

Additional query words: prodsms

======================================================================
Keywords          : kbenv kbMMC kbServer kbsms200 kbsms200bug kbPackage kbsmsAdmin kbSoftwareDist kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1
Version           : winnt:2.0,2.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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