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Q247965: Windows 95 Hangs on Reboot with CardBus Card Installed

Article: Q247965
Product(s): Microsoft Windows 95.x Retail Product
Version(s): Win2000:95
Operating System(s): 
Keyword(s): kberrmsg kbhw osr2 kbHardwarekbfixlist
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

After you install a CardBus card and a PC Card in a CardBus-based laptop
computer, your computer may intermittently stop responding (hang) when you
restart it.

Additionally, Windows may eventually display a "VFAT device initialization" error
message.

This problem typically first occurs during the second restart after you install
the cards.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date       Time        Version     Size      File name
  ------------------------------------------------------
  01/04/00   9:32:30pm   4.03.1217   427,552   Vmm.vxd  



WORKAROUND
==========

Note that disabling the COM port in the computer's BIOS settings may allow you
to work around the problem until you can apply the update.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: pccard w95qfe

======================================================================
Keywords          : kberrmsg kbhw osr2 kbHardware kbfixlist
Technology        : kbWin95search kbZNotKeyword3
Version           : Win2000:95
Issue type        : kbprb

=============================================================================

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