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Q247909: XCLN: From Box Pre-populated Replying to Mail on Shared Mailbox

Article: Q247909
Product(s): Microsoft Exchange
Version(s): ; WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97 
- Microsoft Outlook 98 
- Microsoft Outlook 2000 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to reply to a message on a shared mailbox to which you have
been given Reviewer permissions, but not "Send on Behalf of" permissions, a
reply form opens with the From field pre-populated. When you click the Send
button, you receive the following error message:

  You do not have the permission to send the message on behalf of the specified
  user.

CAUSE
=====

This behavior is by design.

WORKAROUND
==========

There are two workarounds for this problem:

- Request your Exchange Server administrator to give you "Send On Behalf Of"
  permissions on the shared mailbox.

- When the reply form opens, delete name or names in the pre-populated From
  field, and then click Send.

MORE INFORMATION
================

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q234696 XCLN: How to Set Up 'Send on Behalf Of' Permissions


Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0

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Keywords          :  
Technology        : kbOutlookSearch kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3
Version           : :; WINDOWS:
Issue type        : kbprb

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