Q247905: Bookshelf 98 Mac: Hangs When Click Bookshelf Icon on Menu Bar

Article: Q247905
Product(s): Microsoft Home Multimedia Titles
Version(s): MACINTOSH:
Operating System(s): 
Keyword(s): kbhw kbui kbimu kbHardware
Last Modified: 25-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf 98 for Macintosh 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you click the Bookshelf icon on the menu bar to start Microsoft Bookshelf
98 for Macintosh, your computer may appear to stop responding (hang).

CAUSE
=====

This behavior can occur if you run Bookshelf 98 on a blue and white Apple Power
Macintosh G3.

NOTE: This issue does not occur when you run Bookshelf 98 on an Apple Power
Macintosh G4.

RESOLUTION
==========

To work around this issue, use one of the following methods to start Bookshelf
98.

Method 1
--------

Double-click the Bookshelf 98 program icon on your hard disk.

Method 2
--------

Make an alias of the Bookshelf 98 icon, drag it to the desktop, and then
double-click this Bookshelf 98 alias icon to start the program.

Method 3
--------

Click the Bookshelf 98 icon on the menu bar, and then wait until the Bookshelf 98
window is displayed. This process may take two to three minutes.

Additional query words: multi multi-media media mm bs98 freezes

======================================================================
Keywords          : kbhw kbui kbimu kbHardware 
Technology        : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1998Mac
Version           : MACINTOSH:
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.