KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q247769: XADM: Error 1067 Occurs When Starting Directory Service After Re

Article: Q247769
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 29-JAN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start the directory service in Microsoft Exchange Server 5.5
after restoring it from backup, the directory may not start and you may receive
the following error message:

  Error 1067. The process terminated unexpectedly.

The following events may appear in the Event Viewer:

  Event ID: 124
  Source: ESE97
  Description: MSExchangeDS ((1432 ) ) Unable to read the log header. Error
  -530.

  Event ID: 1196
  Source: MSExchangeDS
  Description: Couldn't recover the restored Microsoft Exchange Server database
  (EDB). Cannot continue. Error c8000212.

CAUSE
=====

This behavior can occur on a recovery server or on a server you use for testing
purposes because the Edb.log file that is created during a restore operation
from backup interferes with the recovery process when the restore operation is
finished.

RESOLUTION
==========

To resolve this behavior, manually remove the existing data in the Dsadata
folder before starting the restore operation from backup.

NOTE: If you delete the Edb.log file to restart the directory service, run
eseutil with the /g /v /x /ds options to ensure that this deletion does not
introduce errors into the directory.

MORE INFORMATION
================

To prevent this behavior in the future, use the setup /r command when you
perform the restore installation.

Additional query words: recovery disaster repair

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.