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Q247588: XADM: Err Mssg 0xc002054b: The Specified Domain Does Not Exist

Article: Q247588
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): exc4 exc5 exc55
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When you access the Permissions tab by using the Exchange Server Administrator
program, the following error message is displayed:

  The specified domain did not exist.
  Microsoft Windows NT
  ID no: 0xc002054b

After you click OK, the Permissions tab has no information displayed.

CAUSE
=====

This problem is caused by an invalid domain entry in the CachePrimaryDomain
value in the following registry key:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

You can also view this invalid entry by using the Exchange Server Administrator
program; on the Tools menu, click Options, click Permissions, and then click
"Default Windows NT domain".

RESOLUTION
==========

To resolve this problem, you need to modify the registry key to reflect a valid
domain.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

1. Start the Registry Editor (Regedt32.exe).

2. Locate the CachePrimaryDomain value under the following key in the registry:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  NOTE: The above registry key is one path; it has been wrapped for readability.

3. On the Edit menu, click String , type a valid Microsoft Windows NT domain
  name, and then click OK.

4. Quit the Registry Editor.

NOTE: If you change this entry by using the Exchange Server Administrator
program, you do NOT modify this registry entry. If you return to the Permissions
tab, the entry reverts to the invalid registry entry. You must modify the
registry value.

Additional query words: dialog user manager winnt

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Keywords          : exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb
Solution Type     : kbnofix

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