Q247147: WD97: Index Headings Incorrect with Some Nordic Characters

Article: Q247147
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 01-JUN-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
- the operating system: Microsoft Windows NT 4.0 
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SYMPTOMS
========

When you insert an index in your Word document that contains words that begin
with the Nordic character a-ring (an "a" with a ring over it), and other words
that begin with Aa or aa (double a), an additional index heading is inserted as
part of the index as

  

  
      A

  Aaron, 1

  
      A        (a-ring)

  Aaron, 1     (a-ring)

instead of the expected index entry as

  

  
      A

  Aaron, 1

  Aaron, 1     (a-ring)

NOTE: This problem occurs with both the Norwegian Nynorsk and Norwegian Bokmal
regional settings, and even if you define the language ID in the INDEX field.

For additional information about how to define the language that is used to
create your index, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q220568 WD2000: Undocumented Index Field Switches

NOTE: This problem does not occur with Microsoft Word 97 for Windows on the
Microsoft Windows 2000 platform.


WORKAROUND
==========

To work around this problem, convert the index to plain text (unlink the INDEX
field). To do this, select your index and press CTRL+SHIFT+F9. Then delete the
additional index heading.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.<A0>This problem was corrected in Microsoft
Word 2000.

Additional query words:

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbOSWinSearch kbWord97 kbWord97Search kbOSWinNT400 kbZNotKeyword2 kbOSWinNTSearch
Version           : WINDOWS:97
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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