KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q247093: Backup and Recovery Guidelines for Index Server Catalog

Article: Q247093
Product(s): Internet Information Server
Version(s): winnt:1.0,1.1,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-JUN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Index Server versions 1.0, 1.1, 2.0 
-------------------------------------------------------------------------------

SUMMARY
=======

This article details some backup and recovery guidelines for an Index Server
catalog.

WARNING: This information is provided as a guideline and is not supported by
Microsoft Product Support Services (PSS). Use this information at your own risk.

MORE INFORMATION
================

Before you attempt to back up an Index Server catalog, please note the
following:

- Do not run antivirus programs while Index Server is running, or when you back
  up the Index Server catalog.

- Index Server, antivirus programs, and backup programs all use the Windows NT
  file notification system. When new or modified files are entered into the
  directory file system, Windows NT detects the changes and alerts programs
  through the file notification system. Index Server uses these alerts to
  determine when to add or re-filter documents for the catalog.

- A contention situation can occur in one of the following ways:

   - When antivirus programs or backup programs are also using the alerts, and
     locks the file handles to these new or modified files, Index Server fails
     to filter the file, and therefore, fails to add the files to the catalog.

   - If Index Server locks the file handles before the antivirus program or
     backup program, then the file is filtered and added to the catalog. The
     catalog is then modified and the file notification system detects the
     change in the catalog. An alert is sent, and the antivirus program or
     backup program can lock the file handles for the catalog. If a service
     other than Index Server locks the catalog, when Index Server attempts to
     write updates to the catalog, it fails. This can cause the catalog not to
     update and possible catalog corruption.

- If an antivirus program is absolutely required, configure it to exclude the
  documents where Index Server is filtering, and to exclude the Catalog.wci
  directory where the catalog resides.

- An alternative may be available if the antivirus program allows specific
  configuration for the scanning of incoming and outgoing files. Disabling the
  scanning of outgoing files may resolve issues with file-handle locking and
  Index Server contention.

Backup
------

1. Open the Microsoft Management Console (MMC), and then select the Index Server
  snap-in.

2. Right-click the Index Server snap-in, and then click Stop to stop the Index
  Server service.

3. Determine the location of the Catalog.wci directory that corresponds to the
  catalog you want to back up. Right-click the catalog name, and then click
  Properties. The resulting dialog box displays the location of the Catalog.wci
  directory.

4. Run a backup program that can be configured to include the entire contents of
  the Catalog.wci directory.

5. When the backup is complete, restart Index Server.

NOTE: You can issue command-line statements to stop and restart the Index Server
service. This can be useful if the backup program scheduler permits command-line
instructions before and after the backup. For example, the syntax to stop and
start the Index Server service is net stop cisvc and net start cisvc.

Recovery
--------

In the case of catalog corruption, extending storage capacity, or moving the
catalog to a new volume, please follow these steps to restore a backup of the
catalog:

1. Open the MMC, and then select the Index Server snap-in.

2. Right-click the Index Server snap-in, and then click Stop to stop the Index
  Server service.

3. Determine the location of the Catalog.wci directory that corresponds to the
  catalog you want to back up. Right-click the catalog name, and then click
  Properties. The resulting dialog box displays the location of the Catalog.wci
  directory.

4. Run a restore program that can be configured to include the entire contents
  of the Catalog.wci directory from the recovery media.

5. When the restore is complete, restart Index Server.

Additional query words: iis search query content failure antivirus anti-virus norton exec seagate cheyenne arcserve macafee

======================================================================
Keywords          :  
Technology        : kbIdxServSearch kbAudDeveloper kbIdxServ100 kbIdxServ110 kbIdxServ200
Version           : winnt:1.0,1.1,2.0
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.