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Q247087: XWEB: Error Message: Unable to Get Public Folder

Article: Q247087
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you try to access public folders using Outlook Web Access (OWA), you may
receive the following error message:

  Unable to get public folder.

CAUSE
=====

The Mapisvc.inf file located in the Winnt\System32 folder on the Exchange Server
computer has been modified or is missing.

RESOLUTION
==========

Replace the file with an unmodified copy of the original or add the following
section to the existing file:

  [EMS_MDB_public]
  PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
  PR_PROVIDER_DLL_NAME=EMSMDB.DLL
  PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
  66090003=06000000
  660A0003=03000000
  34140102=78b2fa70aff711cd9bc800aa002fc45a
  PR_DISPLAY_NAME=Public Folders
  PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store

MORE INFORMATION
================

The Mapisvc.inf file is created during the installation of Microsoft Exchange
Server. Replacing this file with one from another Exchange Server computer may
solve this specific problem.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3
Version           : WINDOWS:5.5
Issue type        : kbprb

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