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Q247080: XADM: NDR After Deleting a User from DL in Other Site

Article: Q247080
Product(s): Microsoft Exchange
Version(s): winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
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SYMPTOMS
========

When a user sends a message to a Microsoft Exchange Server distribution list
(DL), the user may receive the following non-delivery report (NDR) for one or
more recipients:

  Your message did not reach some or all of the intended recipients.
  Subject: TEST
  Sent: 10/10/99
  The following recipient(s) could not be reached:
  /o=Organization/ou=Site/cn=RECIPIENTS/cn=Mailbox
  The message was undeliverable because the recipient specified in the recipient
  postal address was not known at this address
  MSEXCH:MSExchangeMTA:Site:ComputerName

The DL in the global address list shows that the recipient is not a member of the
DL.

CAUSE
=====

This may occur if the recipient was a member of a distribution list in another
site and was recently deleted from this DL. The DL is located on a server in a
site that is different from the site on which the user is hosted.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

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Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

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