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Q246592: SMS: Tracer Tool May Cause Watched Service to Hang

Article: Q246592
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbtool kbsms200 kbsms200bug
Last Modified: 22-NOV-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When you use the Systems Management Server Tracer tool to view log files for a
specific Systems Management Server service, the service you are viewing may stop
responding if logging is enabled.

CAUSE
=====

The Tracer tool may cause a sharing violation error message when the service you
are viewing attempts to open the log to insert additional entries. The service
then enters a retry loop waiting to gain access to the log file, which
effectively disables the service.

WORKAROUND
==========

To work around this behavior, use an alternative tool to view the log files.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

Additional query words: prodsms

======================================================================
Keywords          : kbtool kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbpending

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