KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q246526: Cannot Browse Secure Web Site Using Secure Sockets Layer

Article: Q246526
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to view a secure Web site by using a server running Microsoft
Windows NT Server 4.0, you may not be able to browse to an internal Hypertext
Transfer Protocol Secured (HTTPS) site. However, the key appears properly
installed in Key Manager, and Schannel.dll shows as the Domestic (128-bit)
version.

CAUSE
=====

This behavior can occur when you install Service Pack 3 (SP3) for Windows NT
Server 4.0 from the Microsoft Developer's Network CD-ROM, or a similar source,
which puts the 40-bit (Export) version of SP3 on the server. When you install
SP3, these media, which have 40-bit security, are installed even though you
click Yes to keep the current (128-bit) Schannel.dll, because there are other
.dll files that handle Secure Sockets Layer (SSL).

RESOLUTION
==========

To resolve this behavior, visit the following Microsoft Web site and download
the full 128-bit version of SP3:

  http://support.microsoft.com/support/ntserver/content/servicepacks/SP3.asp

NOTE: When you download the 128-bit version of Service Pack 3, a reverse Domain
Name Server (DNS) lookup is used to ensure that your domain name is registered
with a North American site.

Additional query words: iis internet information server secure sockets

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.