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Q246485: STOP 0xC0000142 in User32.dll After Upgrading

Article: Q246485
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you restart a Microsoft Windows NT 4.0-based computer or restart a computer
after it has been upgraded to Windows NT 4.0, you may receive the following
error message:

  STOP c0000142 (DLL Initialization Failed) initialization of the dynamic link
  library C:\winnt\system32\user32.dll failed the process is terminating
  abnormally.

CAUSE
=====

The cause is unknown.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. If this error message appears after an upgrade to Windows NT 4.0, copy the
  following files from Windows NT 4.0 Service Pack 3 to the
  %SystemRoot%\System32 folder:

  Kernel32.dll
  Ntdll.dll
  Win32k.sys
  User32.dll
  Winsrv.dll

2. If this error message appears while restarting a computer after it has been
  upgraded to Windows NT 4.0, copy the following files from Windows NT 4.0
  Service Pack 3 to the %SystemRoot%\System32 folder:

  User32.dll
  Gdi32.dll

Additional query words: User32.dll

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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