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Q246472: Unable to Upgrade SNA Server from Back Office 4.5

Article: Q246472
Product(s): Microsoft SNA Server
Version(s): WINDOWS:4.0 SP2
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, version 4.0 SP2, included with:
   - Microsoft BackOffice Server 4.5 
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SYMPTOMS
========

When you attempt to upgrade from SNA Server 3.0 using Back Office Server 4.5,
the following error message occurs when you select to install SNA Server:

  The previous version of SNA Server must be uninstalled before selecting this
  component.

WORKAROUND
==========

To work around this problem, run the SNA Server Install program separately from
compact disc number 7, where the SNA Server Install directory is located. The
SNA Server Install program starts correctly from this location.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch
Version           : WINDOWS:4.0 SP2

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