Q246459: Err Msg: Unable to Enumerate Web Sites because the Following…

Article: Q246459
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-APR-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you open the MMC containing the IIS snap-in, a dialog box appears with the
following error message.

  Unable to enumerate web sites because the following error occurred:

  Object already exists

This may also occur when attempting to access the Administration Web site. You
may receive the following error message:

  Unable to connect to the Active Directory Service Object. Please contact your
  system administrator. Error:-2146893809

No Web sites or services are enumerated in the MMC.

CAUSE
=====

The permissions to the keys located in the \Documents and Settings\All
Users\Application Data\Microsoft\Crypto\RSA\Machinekeys directory have been
changed.

RESOLUTION
==========

Change the permissions to the Machinekeys directory and the keys to allow the
Administrators group and System account to have full control. To do this,
perform the following steps:

1. In Windows Explorer, right-click on the \Documents and settings\All
  Users\Application Data\Microsoft\Crypto\RSA\Machinekeys directory.

  Note: These are hidden files. To view these folder and files, select the Show
  hidden files and folders radio button.

2. Click the Security tab.

3. Click the Add button.

4. In the Look In: dialog box, select the local machine.

5. Add the Administrators group with Full Control.

6. Click Advanced, and then click Add.

7. Select the Everyone group, and then click OK.

8. Make sure the following check boxes are selected:

  List Folder / Read Data
  Read Attributes
  Read Extended Attributes
  Create Files / Write Data
  Create Folders / Append Data
  Write Attributes
  Write Extended Attributes
  Read Permissions

  Note: These are the default settings.

9. Click OK.

10. Select the Reset Permissions on all Child objects and enable propagation of
  inheritable permissions check box.

Additional query words: iis CDONTS

======================================================================
Keywords          :  
Technology        : kbiisSearch kbiis500
Version           : :5.0
Issue type        : kbprb
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.