Q245816: SMS: Screen Saver Disabled After Applying the Hotfix for Q193269
Article: Q245816
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s):
Keyword(s): kbsms120 kbsms120bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server version 1.2
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SYMPTOMS
========
After you apply the hotfix that is described in the following Microsoft
Knowledge Base article, the screen saver on clients running Microsoft Windows 95
or Microsoft Windows 98 may not start:
Q193269 SMS: Remote Control to Win9x Clients Fails w/Winsock2, Using IP
This problem occurs only if you start Wuser9x.exe and then quit it by using the
Close button (X) in the Remote Control Status dialog box.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English version of this fix should have the following file attributes or
later:
Date Time Size File name Platform
------------------------------------------------
04/14/99 10:24pm 202,476 Cli_dos.exe Intel
07/12/99 08:25pm 12,288 Coexst9x.dll Intel
03/23/00 07:09pm 293,979 Idisp9x.dll Intel
03/23/00 07:25pm 8,464 Idispthk.dll Intel
03/23/00 07:09pm 127,804 Imp9x.dll Intel
03/23/00 07:09pm 149,636 Loc16vc0.dll Intel
06/11/98 02:33pm 110,256 Mergemap.exe Intel
03/23/00 07:25pm 84,112 Multpr9x.dll Intel
03/23/00 07:25pm 38,320 Queue9x.dll Intel
06/03/96 06:49am 117,008 Sendcode.exe Intel
06/26/98 05:29pm 317 Shutdown.ctl
03/23/00 07:10pm 8,024 Vuser9x.vxd Intel
03/23/00 07:09pm 63,344 Woudat9x.dll Intel
04/11/00 07:46pm 266,208 Wuser9x.exe Intel
03/23/00 07:09pm 15,768 _Idisp9x.dll Intel
03/23/00 07:25pm 91,584 _Wuser9x.dll Intel
04/28/99 05:50pm 3,525 Cl_w95.mod Intel
05/11/00 05:27pm 248,057 Hotfix.map
03/23/00 03:26pm 333,008 Sightnt.dll Intel
03/23/00 07:24pm 36,800 Wumsg9x.dll Intel
06/11/98 02:35pm 330,000 Mergemap.exe Alpha
07/23/96 04:40am 499,472 Sendcode.exe Alpha
03/23/00 03:27pm 649,488 Sightnt.dll Alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.
WORKAROUND
==========
To work around this problem, quit Wuser9x.exe by using the following command:
wuser9x.exe /x
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.
MORE INFORMATION
================
To install the hotfix, use the appropriate method.
Using the Hotfix Installer
--------------------------
NOTE: This method is only for Intel-based Systems Management Server (SMS) site
server computers.
1. Copy the hotfix folder structure to a share on your network. Q245816.exe is a
Microsoft Windows Installer file that updates specific files on your site
server.
2. Log on to your site server using an account with administrative privileges.
3. Run Q245816.exe and follow the instructions in the wizard.
Manual Installation
-------------------
For a manual installation, you must:
- Stop the SMS site services.
- Copy the Windows 95/Windows 98 remote control files to the site server.
- Modify the System.map file to support the new files.
- Restart the SMS site services, and allow the site to propagate the changes to
the rest of the site.
- Upgrade the clients.
To do this, follow these steps:
1. Stop the SMS_EXECUTIVE, SMS_SITE_CONFIG_MANAGER, and SMS_HIERARCHY_MANAGER
SMS server services on the site server.
2. Copy the following files to your site server's
Sms\Site.srv\Maincfg.box\Client.src\X86.bin folder:
Cli_dos.exe
Coexst9x.dll
Idisp9x.dll
Idispthk.dll
Imp9x.dll
Loc16vc0.dll
Multpr9x.dll
Queue9x.dll
Vuser9x.vxd
Woudat9x.dll
Wuser9x.exe
3. Copy the following files to your site server's
Sms\Site.srv\Maincfg.box\Client.src\X86.bin\<Language> folder:
Cl_w95.mod
Wumsg9x.dll
_Idisp9x.dll
_Wuser9x.dll
4. Copy the following file to your site server's Sms\Site.srv\<Platform>
folder:
Sightnt.dll
5. Make a backup copy of the current System.map file.
6. You must remove 16-bit Wuser support for Windows 95/Windows 98. To do this,
scan the System.map file looking for the Wuser.exe entry in the section
titled:
DIRECTORY "SITE.SRV\MAINCFG.BOX\CLIENT.SRC\X86.BIN" PLATFORM "INTEL X86"
LANGUAGE "" SOURCE "X86\INTNL" FLAGS = 10 UNIT = "INTEL CLIENT"
7. Remove Wuser.exe from the WIN95 CopyList entry. To do this, locate the line
for Wuser.exe. Change the following line from
REMOTE=YES, COPYLISTS("WIN16:REMOTE_CONTROL" = "SMS", "WIN95:REMOTE_CONTROL"
= "SMS"), COMPRESS=NO, FLAGS = 5
to:
REMOTE=YES, COPYLISTS("WIN16:REMOTE_CONTROL" = "SMS"), COMPRESS=NO, FLAGS = 5
8. Remove Vuser.386 from the WIN95 CopyList entry. To do this, locate the line
for Vuser.386. Change the following line from
REMOTE=YES, COPYLISTS("WIN16:REMOTE_CONTROL_386" = "WINDIR",
"WIN95:REMOTE_CONTROL_386" = "WINDIR"), COMPRESS=NO, FLAGS = 1
to:
REMOTE=YES, COPYLISTS("WIN16:REMOTE_CONTROL_386" = "WINDIR"), COMPRESS=NO,
FLAGS = 1
9. You must remove 16-bit Wuser support for Windows 95/98. To do this, scan the
System.map file, looking for the _wuser.dll entry in the section titled:
DIRECTORY "SITE.SRV\MAINCFG.BOX\CLIENT.SRC\X86.BIN\00000409" PLATFORM "INTEL
X86" LANGUAGE "ENGLISH" SOURCE "X86\ENGLISH" FLAGS = 10 UNIT = "INTEL CLIENT"
10. Remove _wuser.dll from the WIN95 CopyList entry. To do this, locate the line
for _wuser.dll. Change the following line from
REMOTE=YES, COPYLISTS("WIN16:REMOTE_CONTROL" = "SMS", "WIN95:REMOTE_CONTROL"
= "SMS"), COMPRESS=NO, FLAGS = 5
to:
REMOTE=YES, COPYLISTS("WIN16:REMOTE_CONTROL" = "SMS"), COMPRESS=NO, FLAGS = 5
11. Merge the new additions that are located in the enclosed Hotfix.map file.
The headers for each section in the Hotfix.map file are included for
reference, but you only need to merge the new lines into the appropriate
matching section in the System.map file.
NOTE: Pay attention to these headers because some may look similar but are
not the same. Look for Wuser.exe on an Intel platform and Wusermsg.dll for
the same platform, and then merge into those areas.
12. Restart the SMS services on the site server.
13. Wait for the copylist files to be upgraded from the System.map file. This
should take about 10 minutes on an average site.
14. Run Runsms, Smsls, or Upgrade to install or upgrade the Windows 95/Windows
98 client.
Additional query words: prodsms winsock
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Keywords : kbsms120 kbsms120bug
Technology : kbSMSSearch kbSMS120
Version : winnt:1.2
Issue type : kbbug
Solution Type : kbfix
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