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Q245740: XIMS: Addresses Rerouted to IPv4 Literals Result in NDRs

Article: Q245740
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you configure the Routing tab in the properties for the Internet Mail Service
so that messages addressed to a fully qualified domain name (FQDN) are rerouted
to an Internet Protocol version 4 (IPv4) literal, and then messages are sent
through the connector, the Internet Mail Service may randomly generate
non-delivery reports (NDRs). This issue is most likely to occur when numerous
e-mail clients generate heavy message traffic.

CAUSE
=====

This issue occurs because the Internet Mail Service modifies an entry in the
routing table.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

======================================================================
Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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