Q245703: APM Executes Local Program Version If Package Share Unavailable

Article: Q245703
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200
Last Modified: 31-JUL-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send an advertisement to a workstation and that workstation is unable
to reach the package distribution location to execute the program command line,
the Systems Management Server Available Programs Manager on the client attempts
to execute the program using the local system path. If the Available Programs
Manager finds the file specified in the program command line in the path, it
executes the local version.

CAUSE
=====

This behavior is caused by the way the Available Programs Manager handles
unreliable connections. Systems Management Server assumes a fast, reliable
connection between the clients and their servers. When a fast, reliable
connection is unavailable, the Available Programs Manager attempts to find the
program locally.

WORKAROUND
==========

To work around this issue, follow these steps:

- Assure a fast, reliable connection between the clients and the server.

- If reliable connections are not possible, use unique names for the executable
  in the command line of the program.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.