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Q245645: XWEB: Exchange Server 5.5 SP 2 OWA Deletes Folder Permanently

Article: Q245645
Product(s): Microsoft Exchange
Version(s): 5.5 SP2
Operating System(s): 
Keyword(s): exc55sp2 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 18-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP2 
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SYMPTOMS
========

When you use Outlook Web Access (OWA) on Microsoft Exchange Server version 5.5
Service Pack 2 to delete a folder, the folder is deleted permanently.

The folder is not moved to the Deleted Items folder as expected before it is
permanently deleted.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 2. This problem was first corrected in Exchange Server
5.5 Service Pack 4.


Additional query words:

======================================================================
Keywords          : exc55sp2 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2
Version           : :5.5 SP2
Issue type        : kbbug
Solution Type     : kbfix

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