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Q245429: Win5250 Problem Exiting AS/400 Screen With Function Key

Article: Q245429
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s): 
Keyword(s): kbDSupport kbsna kbSNA400sp4fix kbSNA400PreSP4fix
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, versions 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 
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SYMPTOMS
========

If an AS/400 application screen contains an input field that requires certain
values, the Win5250 applet prevents the user from exiting the screen using a
function key unless a valid value is entered in the field.

This problem can be observed by attempting to exit the AS/400 change password
screen without updating the user password:

1. Logon to the AS/400.

2. Select 1 "User Tasks".

3. Select 8 "Change Password".

4. At this screen, it's not possible to choose F3 or F12 to cancel.

In this case, the 5250 applet is requiring a valid user input for a new password
and fails to send the function key.

CAUSE
=====

The 5250 applet was incorrectly processing the input field(s) prior to the
handling of function keys.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server 3.0
(including SP1-SP4) and 4.0 (including SP1-SP3).

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Additional query words:

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Keywords          : kbDSupport kbsna kbSNA400sp4fix kbSNA400PreSP4fix 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ300SP2 kbSNAServ300SP4
Version           : WINDOWS:3.0 (all SP),4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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