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Q245252: Secondary DNS Server Does Not Obtain Glue Record in Child Domain

Article: Q245252
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400PreSP7Fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When a secondary DNS server is queried for a CNAME record that exists in a
parent domain whose glue (A) record exists in a delegated child domain, the
secondary DNS server does not attempt to obtain the glue record from the
delegated child domain's NS server. Instead, only the CNAME record is returned.

For example, the parent domain is dns.com, and the child domain is small.dns.com.
The child domain is delegated to ns1.small.dns.com using an NS record. This
information is present on both the primary DNS server (ns1.dns.com) and the
secondary DNS server (ns2.dns.com) for this domain. The parent domain contains a
CNAME record called www.dns.com, which points to host.small.dns.com.

When a DNS client queries for www.dns.com against the secondary DNS server, the
secondary server should query ns1.small.dns.com for the glue (A) record and
return both the CNAME and A records to the host. This did not occur.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date      Time     Size      File name   Platform
  -------------------------------------------------
  10/25/99  02:13p   298,768   Dns.exe     Alpha
  10/25/99  02:14p   177,424   Dns.exe     I386



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

======================================================================
Keywords          : kbWinNT400PreSP7Fix 
Component         : Transport
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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