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Q245185: Stop 0xA Error When Using pcANYWHERE 8.0 with Windows NT 4.0.

Article: Q245185
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you use a computer running the Symantec pcANYWHERE 8.0 program and either
Microsoft Windows NT Server 4.0 or Windows NT Workstation 4.0, you may receive a
Stop 0xA error message and the computer may stop responding (hang).

CAUSE
=====

This behavior can occur when pcANYWHERE 8.0 and the Windows NT kernel both make
a request to lock nonexistent memory.

RESOLUTION
==========

To resolve this issue, install pcANYWHERE version 8.01 or later. To obtain the
latest version of pcANYWHERE, visit the Symantec Web site at:

  http://www.symantec.com/pcanywhere/

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 0x0000000A IRQL_NOT_LESS_OR_EQUAL

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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