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Q245178: Cannot Print to HP 6P Printer, Terminal Server Stops Responding.

Article: Q245178
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you log on remotely to a computer that is running Microsoft Windows NT
Server 4.0, Terminal Server Edition, and then try to print from your local hard
disk to a local Hewlett-Packard (HP) 6P printer, you may not be able to do so.
Also, the Terminal Server client on your computer may stop responding (hang).

CAUSE
=====

This behavior can occur if you use the printer drivers that are included with
the HP 6P printer.

RESOLUTION
==========

To resolve this issue, install the Microsoft version of the HP printer drivers
on your computer. To obtain the Microsoft version of the HP printer drivers,
visit the following Microsoft Web site:

  http://support.microsoft.com/support/downloads/dp2334.asp

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

MORE INFORMATION
================

For information about the Windows NT 4.0 driver library, please see the
following article in the Microsoft Knowledge Base:

  Q142643 Windows NT 4.0 Driver Library

Additional query words: Hewlett-Packard

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbprb

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