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Q245163: "Stop 0x0000000A" Error After Installing Services for Macintosh

Article: Q245163
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP6
Operating System(s): 
Keyword(s): kbWinNT400PreSP7Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP6 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 SP6 
- Microsoft Windows NT Workstation version 4.0 SP6 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you install Services for Macintosh (SFM) on your server, you may receive a
"Stop 0x0000000A" error message.

CAUSE
=====

This behavior occurs because of a problem in Sfmatalk.sys, where the code does
not check the invalid pointer before using it.


RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

  Date      Time    Size      File name      Platform
  ---------------------------------------------------
  10/28/99  03:05a  121,328   sfmatalk.sys   I386



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

======================================================================
Keywords          : kbWinNT400PreSP7Fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTS400sp6 kbWinNTS400search kbNTTermServ400 kbNTTermServSearch kbWinNTW400sp6
Version           : winnt:4.0,4.0 SP6
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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