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Q245137: ‘STOP: 0xC0000142 User32.dll’ Error After Windows NT 4.0 Upgrade

Article: Q245137
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

When you upgrade to Microsoft Windows NT Server 4.0 Service Pack 3 and then
restart your computer, you may receive the following error message:

  STOP: 0xC0000142 User32.dll

CAUSE
=====

This behavior can occur if the User32.dll and Gdi32.dll files are damaged.

RESOLUTION
==========

To resolve this issue, replace the damaged files:

1. Install a parallel installation of Microsoft Windows NT Server 4.0.

2. Start the computer to the parallel installation.

3. Copy the User32.dll and Gdi32.dll files from the Winnt\System32 folder of the
  parallel installation to the Winnt\System32 folder of the original
  installation.

4. Restart the computer to the original installation.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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