Q245035: Logon Script Does Not Run Remotely Using RAS Dial-up Connection

Article: Q245035
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

Also applies to Windows 2000 Professional clients.

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you log on to a domain through a Remote Access Service (RAS) dial-up
connection from a Microsoft Windows NT Workstation 4.0-based computer, logon
scripts that are set to run may not run. However, when you use the same user
account to log on to the domain through a RAS dial-up connection from a
Microsoft Windows 95-based computer, the logon scripts run as expected.

CAUSE
=====

This behavior can occur if the Windows NT Workstation 4.0-based computer does
not have a computer account on the domain. In order for logon scripts to run,
you must log on to the domain, and logging on to a domain from a Windows NT
Workstation-based computer requires that the computer have a computer account on
the domain.

NOTE: In order to logon to the domain through RAS, you must use the check box on
the <CTRL> + <ALT> + <DEL> screen.

RESOLUTION
==========

You can work around this issue by using the steps below.

NOTE: Microsoft does not recommend running logon scripts when you log on to a
domain through a RAS dial-up connection. In Windows NT 4.0, you can use a user
profile to achieve the same result.

1. Make sure that the remote Windows NT Workstation 4.0-based computer has a
  computer account on the domain.

2. If this does not resolve the issue, follow one of these steps:

  a. Use Windows 95 or Microsoft Windows 98 as the operating system for
     computers that are to log on to the domain through a RAS dial-up
     connection.

  -or-

  b. Create a shortcut to the script file, and then place the shortcut in the
     StartUp folder on the remote computers.

  NOTE: The script file is located on the Netlogon share. The default location
  of the Netlogon share on the primary domain controller is the
  %SystemRoot%\System32\Repl\Import\Scripts folder.

Additional query words: dialin RAS

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWin95search kbZNotKeyword3
Version           : :4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.