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Q244889: Invalid Page Fault When You Run Flight Simulator

Article: Q244889
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kberrmsg fsim fs98 kbimu
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 
- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 
- Microsoft Flight Simulator 98 
- Microsoft Flight Simulator 2000 
- Microsoft Flight Simulator 2000 Professional Edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run any of the programs listed at the beginning of this article, you
may receive an error message similar to the following:

  <Filename> caused an invalid page fault in module
  unknown@<xxxx:xxxxxxxx>

where <Filename> is the executable file of the program.

NOTE: When you run Microsoft Flight Simulator 2000, you may receive the following
error message:

  FS2000 caused an invalid page fault in module Kernel32.dll.

  Microsoft Flight Simulator has encountered a problem and needs to close. We
  are sorry for the inconvenience.

If you click Click Here, a second dialog box that contains information about the
error mesaage opens. The information contains one of the following:

  AppName: FS2000.icd AppVer: 7.0.0.4781 ModName: Unknown

  ModVer: 0.0.0.0 Offset: 00000000

CAUSE
=====

This behavior can occur if you install third-party aircraft, gauges, or other
add-on features.

RESOLUTION
==========

To resolve this issue, remove the third-party feature or contact the
manufacturer of the third-party feature for support.

You may need to uninstall and reinstall Microsoft Flight Simulator to remove the
third-party feature.

To uninstall Microsoft Flight Simulator, use the appropriate method for your
version of Flight Simulator.

Microsoft Flight Simulator 2000
-------------------------------

To uninstall Flight Simulator 2000:

1. Insert the Flight Simulator 2000 Disc 1 CD-ROM into the CD-ROM drive. Press
  and hold down the SHIFT key when you insert the CD-ROM to prevent Flight
  Simulator 2000 from starting automatically.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. On the Install/Uninstall tab, click Microsoft Flight Simulator 2000, and then
  click Add/Remove or Change/Remove.

5. Click Uninstall.

6. When you are prompted to confirm that you want to remove Flight Simulator
  2000, click Yes.

7. Click OK, and then click OK again.

8. Close Control Panel.

9. Click Start, point to Find or Search, and then click "Files or Folders" or
  "For Files or Folders".

10. In the Named box, type "fs2000" (without the quotation marks).

11. In the "Look in" box, click My Computer.

12. Click to select the "Include subfolders" check box if it is available.

13. Click Find Now.

14. Right-click the FS2000 folder, click Delete, and then click Yes.

15. Close the Find: Files Named FS2000 window.

Microsoft Flight Simulator 98
-----------------------------

To uninstall Flight Simulator 98:

1. Insert the Flight Simulator 98 CD-ROM into the CD-ROM drive. Press and hold
  down the SHIFT key when you insert the CD-ROM to prevent Flight Simulator 98
  from starting automatically.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. On the Install/Uninstall tab, click Microsoft Flight Simulator 98, and then
  click Add/Remove or Change/Remove.

5. Click Uninstall.

6. When you are prompted to confirm that you want to remove Flight Simulator 98,
  click OK.

7. Click OK again.

8. Close Control Panel.

9. Click Start, point to Find or Search, and then click "Files or Folders" or
  "For Files or Folders".

10. In the Named box, type "flight simulator" (without the quotation marks).

11. In the "Look in" box, click My Computer.

12. Make sure that the "Include subfolders" check box is selected.

13. Click Find Now.

14. Right-click the Flight Simulator folder, click Delete, and then click Yes.

15. Close the Find: Files Named Flight Simulator window.

Microsoft Combat Flight Simulator 2: WWII Pacific Theater
---------------------------------------------------------

To uninstall Combat Flight Simulator 2:

1. Insert the Combat Flight Simulator 2 Disk 1 CD-ROM into the CD-ROM or DVD-ROM
  drive. Press and hold down the SHIFT key when you insert the CD-ROM to
  prevent Combat Flight Simulator 2 from starting automatically.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. On the Install/Uninstall tab, click Microsoft Combat Flight Simulator 2, and
  then click Add/Remove.

5. Click Uninstall or Change/Remove.

6. Click to select the "Remove saved games" box.

7. Click OK.

8. Close Control Panel.

9. Click Start, point to Find or Search, and then click "Files or Folders" or
  "For Files or Folders".

10. In the Named box, type "combat flight simulator 2" (without the quotation
  marks).

11. In the "Look in" box, click My Computer.

12. Click to select the "Include subfolders" check box if the check box is
  available.

13. Click Find Now.

14. Right-click the Combat Flight Simulator 2 folder, click Delete, and then
  click Yes.

15. Close the Find: Files Named Combat Flight Simulator window.

16. Reinstall the game.

Microsoft Combat Flight Simulator: WWII Europe Series
-----------------------------------------------------

To uninstall Combat Flight Simulator:

1. Insert the Combat Flight Simulator CD-ROM into the CD-ROM drive. Press and
  hold down the SHIFT key when you insert the CD-ROM to prevent Combat Flight
  Simulator from starting automatically.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. On the Install/Uninstall tab, click Microsoft Combat Flight Simulator, and
  then click Add/Remove or Change/Remove.

5. Click Uninstall.

6. When you are prompted to confirm that you want to remove Combat Flight
  Simulator, click Yes.

7. Click Yes again if you are prompted to remove personal game files, and then
  click OK.

8. Close Control Panel.

9. Click Start, point to Find or Search, and then click "Files or Folders" or
  "For Files or Folders".

10. In the Named box, type "combat flight simulator" (without the quotation
  marks).

11. In the "Look in" box, click My Computer.

12. Click to select the "Include subfolders" check box.

13. Click Find Now.

14. Right-click the Combat Flight Simulator folder, click Delete, and then click
  Yes.

15. Close the Find: Files Named Combat Flight Simulator window.


MORE INFORMATION
================

For additional information about error messages that you may receive when you
run Flight Simulator, click the article numbers below to view the articles in
the Microsoft Knowledge Base:

  Q245411 Err Msg: FS2000 Caused an Invalid Page Fault in Module Unknown

  Q199048 FS98 Err Msg: General Protection Fault in Module Unknown

  Q161961 Display Problems, Errors, or Computer Hangs When Starting Game

Additional query words: 1.00 msgame combatfs cfs fs98 fs2k fs2000 ipf gpf

======================================================================
Keywords          : kberrmsg fsim fs98 kbimu 
Technology        : _IKkbbogus kbGamesSearch kbFlightSimSearch kbCombatFlightSim2 kbCombatFlightSim kbCombatFlightSimSearch kbFlightSim2000 kbFlightSim98 kbSimSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

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