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Q244668: XCLN: Outlook 2000 Upgrade Error Message: Unable to Switch to…

Article: Q244668
Product(s): Microsoft Exchange
Version(s): WINDOWS:2000
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 2000 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you install Outlook 2000 on a computer that does not have Microsoft
Schedule+ already installed on it, you may receive the following error message:

  Unable to Switch to Microsoft Schedule+ as your primary calendar.

CAUSE
=====

When you install Outlook 2000 with the Terminal Server transform file (MST), all
of the files necessary to use Schedule+ are not installed. The installation
expects that Schedule+ should already be installed.

RESOLUTION
==========

To resolve this problem, use either of the following methods:

Method A
--------

Install the following files into the Program Files\Microsoft Office\Office\1033
folder:

  Can32.cfg
  Req32.cfg
  Rpn32.cfg
  Rpp32.cfg
  Rpt32.cfg
  Mcs.ico
  Mc.ico
  Mrs.ico
  Mr.ico
  Mrns.ico
  Mrn.ico
  Mrps.ico
  Mrp.ico
  Mrts.ico
  Mrt.ico

You can get these files from another computer that is running Schedule+ 7.5 on
the same operating system, or from the distribution CD for Microsoft Exchange
Client 5.0 Service Pack 2.

Method B
--------

Install Schedule+ and Exchange Client 5.0 before you install Outlook 2000.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOutlook2000Search kbZNotKeyword3
Version           : WINDOWS:2000
Issue type        : kbprb

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